72pc of patients rank GP practices well as they score above average - The Worcester Observer
Online Editions

11th Aug, 2022

72pc of patients rank GP practices well as they score above average

Rob George 28th Jul, 2022

GP PRACTICES across in Herefordshire and Worcestershire have scored above the national average in a patient survey.

The 2022 results were published last week, with the national average of 72 per cent of surveyed patients ranking their experience of their GP to be good or very good.

However the practices in Herefordshire and Worcestershire have exceeded this figure with 79 per cent saying they were satisfied.

The survey, carried out by Ipsos MORI, took place between January and April 2022.

Further results showed these GP surgeries to have maintained their position above the national average, including helpfulness of receptionists – a rise to 88 from 82 per cent – and ‘easy access on the phone’ where satisfaction rose from 53 to 61 per cent.

The results added the healthcare professionals who ran the appointments were also above average for their stated categories.

Lynda Dando, Director of Primary Care for NHS Herefordshire and Worcestershire, said: “This is yet again, another set of encouraging results for Herefordshire and Worcestershire practices, who should also be commended for their continued efforts supporting the Covid-19 vaccination program.

“All practices across our two counties have worked tirelessly to continue to provide services.

“This dedication can be seen in the positive results of this year’s survey.”

• Visit hwics.org.uk/ for more information.

Online Editions

Catch up on your local news by reading our e-editions on the Worcester Observer.

Digital Advertising

Advertise on the Worcester Observer to boost your online presence.

Property Finder 24/7

Search for properties in Worcestershire, Warwickshire and the West Midlands.

Reader Travel

Check out all of the latest reader travel offers to get your hands on some free gifts.